From the cab
What drivers and fleets say
We earn repeat calls by fixing trucks right the first time and being straight with people. Here’s how that sounds from the other side of the phone.
Lost air pressure at a customer’s dock in Elk Grove around 10 at night. They were there in under an hour, found a cracked line behind the cab and had me rolling before the dock closed.
We moved all six of our tractors to their PM schedule last spring. Service at our yard, a checklist for every unit and no surprise invoices. Breakdowns are down a lot.
Another shop replaced two sensors and the derate kept coming back. OM found a chafed harness near the turbo in one visit and showed me the photos. Haven’t seen the light since.
Annual inspections on our trailers used to take two days of shuffling. They did eight trailers at the drop yard in one morning and fixed the lights and brake adjustments on the spot.
Straight answers on the phone, a real arrival time and a fair price at the end. That’s rare at 2 a.m. on the Tri-State.
They explained exactly why my clutch kept wearing out early — a bad release linkage — instead of just selling me another clutch.
Your truck
could be next.
Join the owner-operators and fleets who call OM first. Send a request and we’ll get back to you fast.